Heather is senior vice president of energy delivery and shared services at Avista, where she’s responsible for electric and natural gas engineering and operations, as well as shared services such as human resources, fleet, facilities, and supply chain. She has led Avista’s Grid Innovation, Smart Grid, and Smart City efforts, including representing Avista as a founding member of Urbanova. Heather also has broad experience on both the electric and natural gas sides of Avista Utilities, having managed departments and projects in transmission, distribution, and SCADA, as well as asset management. She is a registered Professional Engineer and holds a Bachelor of Science degree in electrical engineering from Gonzaga University. Heather serves on the board of directors for Spokane’s 2nd Harvest. In addition, she is a member of Gonzaga University’s School of Engineering & Applied Science executive council.